Your Box Office - Terms and Conditions

Effective Date: February 12, 2025

1. Definitions

"We," "Us," and "Our" refer to Trencham Associates Limited, trading as Your Box Office ("YBO").
"Client" refers to event producers using our platform to sell tickets.
"User" refers to anyone purchasing or reserving tickets through our platform.
"Trusted Third Parties" refers to carefully selected companies unrelated to YBO or event producers, providing relevant offers and information.

2. Ticket Purchases

YBO provides a platform for event producers to sell tickets. We are not the event organisers and do not control event content or operations.
Users purchasing tickets agree to abide by the terms of the event producer.

3. Marketing Communications

Users can opt-in to receive marketing communications from either:
- YBO or the specific event producer hosting the event you book for.
- Trusted third parties unrelated to YBO or the event producer.
Opting in is voluntary, and users can withdraw consent at any time via the unsubscribe link in communications.

4. Data Sharing

YBO shares user data (such as name and email) with the event producer only for event-related communications unless explicit marketing consent is given.
Trusted third parties will only receive user data if the user opts in to receive their communications.

5. Cancellations & Refunds

Refunds and cancellations are subject to the terms of the event producer. YBO is not responsible for refunds unless specified by the event producer.

6. Privacy Policy

Our use of personal data is governed by our Privacy Policy, available at [insert link]. Users must review this policy before purchasing tickets.

7. Changes to Terms

YBO reserves the right to update these terms. Users will be notified of any significant changes.